Dax Mickelson
313 East Gettysburg
Boise, Idaho 83706
email: daxm.daxm.net
url: www.daxm.net
(208) 908-3820 or (208) 336-7657


Executive Summary:

The experience I gained by owning several businesses and working well in a team environment has helped me develop good interpersonal and time management skills. I also enjoy new and "hard" troubleshooting situations. I don't mind walking into a situation where I don't know "the answer" ahead of time. I am always courteous and respectful of the customer and I understand their need of an immediate fix (even when an immediate fix is not possible).

Current Industry Certifications: Cisco Certified Network Associate (CCNA); Mitel 3300 ICP Installation and Maintence Certified (this includes several periphery certifications like teleworker); NEC IPKII Basic, Advanced, and IP Certified.

Recently Held Certifications: Cisco IP Telephony Support Specialist (CIPT); Cisco Certified Network Professional (CCNP); Cisco Certified Academy Instructor (CCAI); Linux Certified Instructor (LCI); Linux Certified Administrator (LCA); Oracle Certified Professional (OCP/DBO); Certified Novell Administrator (CNA).

Misc: Technical editor for Sybex's Oracle 8i DBO book (and I wrote the steps for the Oracle on Linux chapter). Authored several Cisco based certification courses and labs. Eagle scout (but that was a long time ago).

Personal Notes: I have excellent troubleshooting skills with a well grounded knowledge of the OSI networking model. This fact alone has generally made me the "5 alarm fire" guy at places where I've worked. When all else fails call Dax and he will riddle out the problem.
I feel that my networking knowledge is also excellent. I'm comfortable working on a variety of routers, switches, firewalls, and other network hardware as well as a variety of technologies including VoIP, QoS, network security, VPNs, etc.
I have a strong grasp of several flavors of Linux. I also have a strong grounded knowledge in designing and normalizing SQL/relational databases.
Though this is an overused statement I still believe it applies: I am a quick learner who likes challenges and dynamically changing environments.

Detailed Experience:

Techincal Trainer (2008 - current):
ANI, Inc. -- Sunnydale, California. (On full-time contract to Cisco Systems.) Provide technical training on new Cisco security products. Design, build, and support labs on the new security technologies forthcoming from Cisco. Host and/or proctor classes and lab time throughout North America. Manage and administrate 30 pods of lab gear running Cisco devices, VMware, and custom built scripts interfaced by an ASA webportal.

Network Engineer/Sales Engineer (2003 - 2008):
Black Box Network Services -- Boise, Idaho. Manage statewide IT projects. Provide technical solutions to VoIP and traditional data networks. Lead consultant/programmer/troubleshooter for QoS issues. Provide security assessment and solutions for customer networks from SOHO to full Enterprise in size. Install Mitel and NEC VoIP phone systems.

Programmer/System Administrator/Owner (1998 - current):
daxm, Inc. -- Boise, Idaho. Design and host database backed websites as well as provide DNS and email services. Perform system administration duties on Linux servers such as troubleshooting program/daemon problems, security audits, backups, and disaster recovery. Though all of these services (and more) have been hosted on either Slackware or Redhat/Fedora Linux, I am also familiar with Mandrake and SuSe.

Corporate Instructor/Owner (1999 - 2003):
SolSource -- Twin Falls, Idaho. Instruct for training centers worldwide. Provide technical training for all new instructors (train the trainer). Develop curriculum and design online labs for CCNA, CCNP classes. Design and deploy SQL database backed web site for instructional delivery. Topics included Cisco, Linux, and Oracle.

WAN Internetwork Engineer/LAN Solutions Provider (1997 - 2001):
Lightspeed Internet Solutions -- Twin Falls, Idaho. Designed and implemented WAN and LAN solutions for clients. Installed and troubleshot dialup POPs. Assisted in the maintenence of RAS servers and multipoint WAN links. Provided phone support for dialup and WAN customers. Maintained Linux servers. Maintained DNS records, Apache web servers, and Sendmail/qmail mail servers. Implemented network security from both the server and network levels. Programmed web based applications for clients with MySQL or Oracle databases.

College Instructor (1999 - 2000):
College of Southern Idaho -- Twin Falls, Idaho. Taught Cisco Networking Academy (CCNA) classes to local academy instructors and students.

Technical Coordinator/Network Administrator (1998 - 2000):
Hagerman School District -- Hagerman, Idaho. Maintained local internetworking devices including Cisco switches, 3Com hubs, Cisco routers. Administered Novell NetWare (4.11 and 5.0) and Linux (Slackware) servers. Developed and implemented the district's 3 year technology plan. Taught Hagerman High School students Cisco Network Academy, A+ preparatory curriculum, and web design with multimedia products like HomeSite and Authorware. Supported school staff with technical issues.

Network Technician/Computer Technician (1997 - 1998):
Kimberly School District -- Kimberly, Idaho. Configured, installed, and wired the network. Troubleshot and fixed network and workstation problems. Built and installed workstations. Assisted in administering a Novell Netware 4.11 and Linux based network. Taught Kimberly High School students Linux and Apache.

Computer Technician/Salesman (1996 - 1997):
Express Computers -- Twin Falls, Idaho. Dealt with customers. Sold and built computers. Repaired and upgraded computers.

Business Owner/Store Manager (1994 - 1996):
Bernardi's Pizza/B&R Pizza and Pasta -- Jerome, Idaho and Bountiful, Utah respectively. Managed and scheduled employees. Paid payroll and vendor billings. Maintained store inventories. Designed new pizza and pasta dishes. Marketed stores.

References: (Their contact information will be provided upon request.)

Mike Huttanus
Network Administrator and teacher
Kimberly School District

Walt Sacharok
Cisco Instructor and Lab Designer
ANI/Cisco Systems

Brent Edwards
Network Administrator
Shoshone School District

Brad Benz
Network Engineer
Black Box Networking Services

Dave Sealy
Regional Manager
Black Box Networking Services